About AXA
About AXA

Driving excellence

through  


innovation, integrity

and collaboration.

our purpose

Act for human progress by protecting what matters.

our vision

Leveraging our capabilities and expertise, we forge strategic partnerships with Entities to deliver efficient, innovative services that generate lasting value for our Customers.

our mission

Together with entities, we deliver advanced services and shape solutions that drive operational excellence.

Awards and Recognitions

Best Organisations to Work 2026

Recognized for our outstanding workforce management practices, employee engagement, career development, workplace safety, and inclusivity.


Top Employer - India 2026

Certified for people practices by the #1 global authority on HR strategies.

Workforce Transformation & Capability Building Award 2026

Excellence in developing talent and driving organizational change.


Economic Times

Economic Times

One of the best organizations for women in 2023 & 2024 

ASSOCHAM

ASSOCHAM

3rd best employer for women  


2nd ESG awards and summit

2nd ESG awards and summit  

Best ESG initiative to improve diversity and inclusion in the insurance sector.

30+

Years in Operations

4

Delivery Centers Globally

35+

AXA Entities
Glodal AXA GBS Map

Our workspaces

Our new Pune office is a hub of collaboration, mirroring

the metamorphosis of our work culture. At Gera

Commer zone, we’ve created a workspace, spread across

4 floors, that prioritizes well-being, inclusion, and

sustainability.


From biophilic zones that bring nature indoors to

recharge pods that offer moments of respite, every

corner of our new workspace is crafted to inspire,

energize, and support the personal and professional

growth of individuals at AXA GBS. 

Meet the team

Eric Berger

Chief Executive Officer

Isabelle Isnard

Isabelle Isnard

Chief Human Resources Officer

Edouard Ridoret

Chief Customer & Transition Officer

Prashanti Thorat

Prashanthi Thorat

Head - Insurance Operations Services & Corporate Function Services

Maha Oulad Benchiba

Chief Finance and Operating Officer

Gopal Katti

Head - Technology & Security Services

Rahul Sinha

Rahul Sinha

Head - Data, AI & Automation Services

Suman Kaushal

Chief Risk Officer

Our Strategy

In today's rapidly evolving world, we believe that anything is possible. At AXA Global Business Services, we are constantly preparing ourselves to stay ahead of the curve and keep pace with any changes.

Stronger partnerships,

shared success: 

the AXA GBS Advantage

01

Lead with Purpose

We focus on the bigger picture by collaborating for shared goals and empowering partners to reach their full potential.

02

Own the Outcome

We take ownership of our work, teams and functions while adapting to challenges to relentlessly pursue success.

03

Attempt New Things

We embrace learning from mistakes and encourage calculated risks. We believe continuous learning leads to innovation and is the only way to move forward.

04

Champion Customer Delight

We believe that the customer is at the heart of everything we do at AXA. We co-create and co-deliver exceptional services to help our partners and entities thrive.

CAREERS

Know You Can. Own Your Career at AXA GBS!

Elevate your career with AXA GBS. Drive innovation and learning. Shape your future by joining a dynamic and diverse team. Be a part of something great.

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